FAQ

  • Are your products all Gluten Free?

    While not all of our products are labeled as gluten free, most are made with naturally gluten free ingredients. If you have specific questions or concerns, please reach out to our customer service department for further information.

  • Are your products Kosher?

    All of our products are Kosher certified through Orthodox Union. For a copy of our Kosher certificate, please contact us.

  • How do I read the code date?

    The code dates on our Bookbinder’s products read as Best When Used by Date. Always check this date to assure that you are buying the freshest available products.

  • How long can I use your horseradish products after the expiration?

    Bookbinder’s products stored under refrigeration will retain their flavor and "heat" for an extended period of time. It is a matter of personal taste. As horseradish ages and is exposed to air, it will in time lose some of its heat.

  • How can I grow my own horseradish?

    Horseradish is planted in either spring or fall of the year, by using the stock from trimmings of the crop's main root at harvest. For optimal harvest, it is best to allow the root to mature for one entire year.

  • Do you sell Bookbinder's Specialties Soups, Seasonings and Breadcrumbs?

    No we only sell Bookbinder's Specialty Sauces, Seafood Sauces and Mustards.

  • What are the "spices" listed in your products ingredient statements as I am intolerant to some spices?

    Please submit your question through our contact page or call our Customer Service line at 1-800-826-7322 with your specific question and we will be pleased to address your concern.

  • Shipping Policy

    Orders will be processed by the next business day. Ship date will be determined by service level and product type to ensure the best quality product. Shipping transit is calculated by business days and does not include weekends or holidays.

  • Can your product packaging be recycled?

    Plastic containers and lids can be recycled, must remove the label before recycling.

  • Sustainability Practices

    We have a responsibility to leave our community and environment in better shape for future generations. We can achieve our goals through sustainability and efficient business practices.

    Crop Rotation: Learning from our past, we switched to a rotation of 5 to 7 years between horseradish crops on each field. We use rotation crops to fill the void between horseradish crops which helps to preserve soil health and stabilize the soil fertility.

    Water Retention Pond: In our horseradish washing process, we reclaim the waste water from the washing cycle and reuse it for irrigation on approximately 150 acres of crop production land. Our water retention pond allows us to reclaim and reuse 8-10 million gallons of water annually that would otherwise be disposed of.

    Solar Panels: Annual production from our solar array is approximately 135 megawatt hours, which covers about 20% of our annual electricity usage at the farm facility. Our return on investment with this project will be around 6-7 years with the expected usable lifespan of the array to be 30 years.

    New Buildings & Technology: We have a new equipment repair shop, building for housing equipment, warehouse and grain storage facility – all of which were designed with efficiency in mind by using energy efficient fixtures, LED lighting, VFDs (Variable Frequency Drives), better insulation, and upgraded technology. With a location that is centralized in our general area of operation, the site also promotes efficiency by reducing overall hours on equipment, reducing fuel usage, and reducing labor hours.

  • Why can't I order your products online anymore?

    Due to increased shipping charges and other logistical concerns, we will no longer be offering online ordering of our products. We want to ensure that our customers receive the very best version of our products, so please use our new Instacart option, product locator, or contact our customer service team to place an order: https://www.bookbindersfoods.com/contact/


    For more information on how Instacart works and detailed instructions on using the service, please visit https://www.instacart.com/help/section/how-instacart-works